

Ryanair to resume domestic UK flights
The airline industry evolves. Its grows in some areas, contracts in others and growth is sometimes unpredictable. Thats why we love it. This week Ryanair, the low fares airline, announced a pretty important change in their long term plans. Later this year they will re-enter the domestic market in the UK with daily flights from […]

French Air Traffic Control Strike Causes Havoc across Europe
Today French air traffic controllers are taking strike action against modernisation and planned budget cuts. The French Air Traffic Controllers Union, SNCTA, claims planned system changes from 2015-2019 “do not meet the challenges ahead and jeopardize the safety requirements and quality of service guarantees. However, the opposing side Tony Tyler, CEO of IATA, has indicated “Unions [are] […]

Ryanairs recent improvements appear to be working
In October 2013, Ryanair announced a complete overhaul of its customer facing operations. Improved customer service, upgraded online customer experience and a complete change in customer service strategy are all part a plan to win customers and reverse the perception that Ryanair is not fun to travel with. Roll on 9 months and I have […]